Frequently Asked Questions
Q: How do I contact you?
A: Go to:
http://www.sunrooms-patiorooms.com/inhomeestimate.htm
PHONE: 1-877-700-ROOM 1-877-700-7666 (toll free)
FAX: 1- 888- 326 - 4536 (toll free)
Q: What are the differences in a sunroom, garden room or patio
room?
A: A straight sunroom is where
all or part of the roof is tempered glass & the gabled ends are clear or tinted.
A: A curved sunroom is the radius is tempered glass &
the all or part of the roof is tempered glass.
A: A curved garden room, is the radius is tempered glass,
the roof is solid, the gabled ends are clear or tinted.
A: A straight or gabled garden room the roof is solid &
the transoms & gabled ends are tinted or clear.
A: A straight or gabled patio room the roof is solid &
the gabled ends, transom & kick plate are solid.
Q: What are gabled ends, transoms and kick plates/ knee walls ?
A:
Gables ends are usually the areas above the
windows on the side walls.
A: Transoms are usually the areas above the windows on
the front wall.
A: Kick plates/knee walls are the areas below the
windows & are either solid, tempered glass or dual tempered glass.
Q: What are the different types of roofs?
A: The tempered raftered roofs are for the glass straight &
curved sunrooms & curved garden room.
A: The 3" & 4" solid insulated roofs are for the straight
& gabled garden rooms & patio rooms.
Q: What are the different types of walls?
A: The walls come with a 2" standard wall, 3"
super wall walls are 50% stronger, with more Insulation and the 3" thermally broken
walls are available in our Qmega Rooms, giving the Maximum Insulation possible.
Q: What is a UL approved electrical system?
A: It is a built in electrical system that includes open
electrical headers & vertical raceways with snap covers. It also includes built in
electrical boxes for porch lights, switches & outlets. The hardware for the switches
and outlets are included.
Q: What types of glass is available?
A: Duralite tempered glass in our windows & doors in
single or dual pane, clear, tinted or LowE2 glass.
Q: What are the different types of windows that are
available?
A: Tempered Aluminum windows with a
baked enamel finish in single or dual tempered glass and clear or tinted. The Qmega
windows are Vinyl frames with a LowE2 protective & insulating coating
Q:
What type of warranty is there?
A: All Rooms & Covers come with a Lifetime
limited Warranty for materials from the Manufacturer ( in business since 1947)
Q: Can I get a Free in home Estimate?
A: Go to
www.sunrooms-patiorooms.com/inhomeestimate.htm for a Free in home quote & to
answer on site Questions.
Q: Do you have Show rooms?
A: YES - Go to
http://www.roomaddition.com/showrooms.htm
for map, directions & hours of operation.
Q: What types of doors are there?
A: There is a 3' pedestrian (solid with an operable window &
screen on top), 3' tempered glass door (single pane, dual or dual with grids),
Double 3' tempered glass doors ( French Style) and a 6' vinyl tempered glass slider with
screen door in (single pane, dual or dual with grids)
Q: What if I want to install the room myself?
A: A: A 33 page installation
manual is available and will be sent to you, no charge.
Q: What type of Down payment is required
A:
A: NONE - No payment until
work is completed to your satisfaction. We guarantee our workmanship.
Q: What building codes do are rooms meet or exceed?
A: Meets or Exceeds I C B O
(International Conference of Building Officials), U B C (uniform Building Code), National
Glass Code, California State Housing code, a-Rated Dual Glass, UL ( Underwriter
Laboratories), C M B S O A approved Security Windows and has A A M A approval on Windows &
Doors
Q: How long does it take before the room is Installed?
A: It usually takes 3 to 4 weeks from
the contract date.
Q: Do you accept credit cards ?
Do you accept credit cards ?
A:
We accept Visa, AMEX, Master Card & Discover.
Q: How long does it take to install the room?
How
long does it take to install the room?
How
long does it take to install the room?
A:
Rooms are installed in 1 to 2 Days. One
additional day if there is an electrical hookup
Q: What is the difference between our Regular room & our OMEGA room?
A: The Omega Room has 3"
Thermally broken walls, Vinyl windows & doors, Dual insulated tempered glass in all
areas including the Roof & Radius in our Sunrooms
Q: What is the difference between our Regular room & our OMEGA room?
A: The Omega Room has 3"
Thermally broken walls, Vinyl windows & doors, Dual insulated tempered glass in all
areas including the Roof & Radius in our Sunrooms
Q: What are the features of our windows?
A: Our windows come with
security locks, are operable double sliders, tempered glass, full removable screens and
meet the national glass code & the dual tempered glass is A-Rated (ALI
Laboratories )
